Health Comes Home: Launching the Conversation

January 30, 2014

‚ÄčOntario's 14 Community Care Access Centres (CCAC) have released the final paper in the four-part series Health Comes Home, which asks the questions that must be discussed for Ontario to serve the growing number of people with complex needs over the next two decades.

Pulling together the themes of the first three papers, Health Comes Home, Part 4: Launching the Conversation aims to spark broad discussions, formal and informal, about the future of our health care system.

"Patients with chronic or complex health conditions now make up five per cent of Ontario's population, but they use services that account for approximately two-thirds of Ontario's health care dollars, and their number is growing," says Catherine Brown, CEO of the Ontario Association of Community Care Access Centres (OACCAC).  "Our system must continue to evolve to serve the future needs of these and all Ontarians.  We invite patients, health care providers, thought leaders and everyone who cares about health care to join this important conversation about the future of care."

Launching the Conversation explores how to proceed strategically as a province to effect health system transformation, in so doing, improve the experience of patients, the quality of care and the value delivered by our health care system.

In developing the papers, the OACCAC consulted health system thought leaders, health care providers, patients and their caregivers, and looked at evidence from Ontario and other jurisdictions in Canada and around the world.

The series is intended to serve as a starting point for a broad and far-reaching dialogue on how to tackle common challenges and harness opportunities.  To read all four papers, visit:, a forum for people to focus on, consider, share and discuss the ideas, opportunities and challenges raised by Health Comes Home, or visit the OACCAC website at

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