CAMH is the first Canadian hospital to achieve HIMSS AMAM Stage 6 for using predictive analytics to improve patient care.
"We're committed to capitalizing on the data we collect to ensure the best outcomes for our patients – today and in the future," said Tracey MacArthur, Senior VP and Chief Clinical Officer, CAMH.
CAMH is the largest provider of emergency psychiatric care in the Ontario. From April 2017 to March 2018, CAMH's Emergency Department (ED) received nearly 12,000 visits – a 52 per cent increase in five years.
To better understand inpatient capacity and flow, CAMH developed a new dashboard and bed-projection model using its analytics infrastructure to monitor key indicators about the ED such as length of stay.
The results from the bed-projection model informed CAMH's decision to open a new 23-bed unit in March 2018 to help ease congestion in the ED and meet a growing need for acute care inpatient beds. The hospital is projecting an 8.5 per cent increase to 13,000 ED visits for its current fiscal year.
CAMH also plans to use data to support expanding its recently-launched Drop-in Bridging Clinic, which provides quality care to those who arrive at the ED with non-urgent needs.
"These examples not only demonstrate CAMH's leadership in effectively using analytics, but also shine a light on further possibilities to continue to use data to improve outcomes and enhance patient experiences," says Rachel Solomon, Executive Director, Performance Improvement, CAMH.